Our Shipping Policy

We offer various shipping options including UPS, Fedex, USPS, and freight depending on the order volume & size.

Most orders ship Monday-Friday 8am-3pm Eastern Time.  We do our best to ship out all orders placed each weekday before 2pm Eastern Time.  But if you have an urgent order, please contact us directly so we can assist you.

You may call us at 1-800-619-9021 if you have any questions. You may also send us an email if you would like us to ship your orders outside the US.

We currently offer shipping options to Canada via flat-rate USPS international postage but require you contact us directly before placing your order.

Please provide your correct shipping information at time of order.  If you notice your information is incorrect after placing your order, please contact us immediately.  We are happy to correct your shipping information if you are able to update it before we ship.

Please understand that carrier pickups, transit times, and deliveries will vary and may affect the exact delivery date.  Tracking information will be provided to you upon shipment of your item.

You can always email us at support [at] betterbathbetterbody [dot] com with any questions anytime.  Thank you!